🚚 Delivery Policy – Electroniac.com

Fast. Secure. Reliable.

At Electroniac.com, we ensure that your orders — especially high-value items like graphics cards and electronics — are delivered safely and on time.

📦 Order Processing

All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays are processed on the next working day.

🚀 Shipping Time

We offer pan-India delivery with estimated timelines:

  • Metro Cities: 2–4 business days
  • Tier 2 & 3 Cities: 3–6 business days
  • Remote Areas: 5–8 business days

Delivery timelines may vary slightly based on courier availability and location.

🔒 Secure Packaging

All products, especially graphics cards and fragile electronics, are packed using high-quality protective materials to prevent any damage during transit.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp, so you can track your shipment in real time.

💰 Shipping Charges

  • Free shipping on most prepaid orders
  • Minimal charges may apply for Cash on Delivery (COD) or special locations

⚠️ Important Notes

  • Please ensure someone is available to receive the order at the delivery address
  • Do not accept packages if they appear tampered or damaged
  • Record an unboxing video for high-value items like GPUs (mandatory for claims)

🔄 Return & Replacement Policy – Electroniac.com

Simple. Transparent. Customer-first.

We want you to shop with confidence. If something isn’t right, we’re here to help.

✅ Eligible for Return/Replacement

We accept returns/replacements under the following conditions:

  • Product is damaged during delivery
  • Product is defective or not working
  • Wrong item delivered

⏱️ Return Window

You must raise a request within 48 hours of delivery.

🎥 Mandatory Proof

For all return/replacement requests, especially graphics cards and electronics, you must provide:

  • Unboxing video (without cuts)
  • Clear images of the product and packaging

Without proper proof, claims may not be accepted.

🔁 Replacement Policy

  • We primarily offer replacement instead of refunds
  • Replacement will be processed after product verification
  • If replacement is not available, a refund or store credit will be issued

❌ Non-Returnable Items

  • Products without original packaging or accessories
  • Physical damage caused after delivery
  • Used or tampered products
  • Software, accessories, or consumables (unless defective)

💸 Refund Process

If applicable:

  • Refunds are processed within 5–7 business days after approval
  • Amount will be credited to the original payment method

🚫 Order Cancellation

  • Orders can be cancelled before shipping
  • Once shipped, cancellation is not allowed

📞 Need Help?

For any delivery or return-related queries: